Arnda Barnda!
I just spent a very stupid 25 minutes on the phone with US Bank. There's nothing more infuriating than going through an automated menu only to be delivered to another automated menu like f'ing five times, unless it's smashing the 0 and realizing you could have gone that route at the very beginning.
I paid off my credit card on the 5th, and today I have a new charge, for interest. So I called up the bastards, who got confused and transferred me to financing, who were confused that I was there and wanted to transfer me back. But they tried to explain it like this:
Guy with the voice of a professional seducer: Well, we have a minimum interest charge of $2 each period—
Me: But I had a zero balance.
Guy: Well, what might have happened is that you paid right after the billing statement. It looks like this month's period ended on the 15th, so you might have paid things off on the 16th—
Me: It was the 5th. I haven't used it since paying it off on the 5th.
Guy: Well, okay . . . but let's just say you did—
He transferred me to someone else, who tried to explain how sometimes after you pay off your card, you can still keep getting charged for interest that didn't get considered in the first go round…or something like that. I am confused. I'm mailing them their two dollars, and cancelling the fucking card.
I paid off my credit card on the 5th, and today I have a new charge, for interest. So I called up the bastards, who got confused and transferred me to financing, who were confused that I was there and wanted to transfer me back. But they tried to explain it like this:
Guy with the voice of a professional seducer: Well, we have a minimum interest charge of $2 each period—
Me: But I had a zero balance.
Guy: Well, what might have happened is that you paid right after the billing statement. It looks like this month's period ended on the 15th, so you might have paid things off on the 16th—
Me: It was the 5th. I haven't used it since paying it off on the 5th.
Guy: Well, okay . . . but let's just say you did—
He transferred me to someone else, who tried to explain how sometimes after you pay off your card, you can still keep getting charged for interest that didn't get considered in the first go round…or something like that. I am confused. I'm mailing them their two dollars, and cancelling the fucking card.
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